We discovered Zembower's as a result of our tires purchase when Costco's Auto Program recommended them for wheel alignment and general service. The week before our alignment appointment for our 2019 Honda Odyssey, the rear door malfunctioned and would not open. We took the Odyssey to Honda. The motherboard had water damage. The weather-stripping on the rear door was disintegrating, but they wanted to confirm that was the root cause by doing a leak detection analysis. This meant we had to reschedule when their leak specialist was available. We tried calling to schedule the leak analysis appointment, but could never even get through to their service dept. In the meantime, we have our alignment appointment at Zembower's. I explained our situation. Zembower's was amazing! They diagnosed the leak (was actually a poor seal on the roof and not the rear window weather-stripping), fixed the seal, replaced the motherboard, replaced the weather-stripping, and did the alignment all in ONE DAY! They actually drove to the Honda dealer to get the motherboard and weather stripping parts, saving us money and hassle. Add on the Costco Auto Program discount and we saved even more. Great service (thanks, Victor!), very reasonable pricing. I'll definitely be taking our cars here from now on.
Services: Auto water leak repair, General repairs & maintenance, Wheel alignment
We brought Zembower’s our 2005 Toyota Sequoia that was experiencing a range of problems after almost three years in storage. Given that we were out of the country while the repairs were being made, they sent along diagnoses and pictures to show what was being worked on. They tackled a full timing belt/water pump replacement, replaced all hoses, coolant, lubricants, and battery. They also did a full suspension update since this truck was about to face a 6,000 mile drive towing a travel trailer through the bayous, deserts, plains and mountains of the southern and western US. I am happy to say we had a safe and uneventful haul home. We had excellent communications with the team and the bill was, well, not a surprise. Thanks Gerardo and Zembower’s for being a key part of our truck and trailer rescue!
Services: Electrical repair, Engine repair, Auto battery replacement, Battery, Steering & suspension replacement